Here we’ve answered the most common questions
I'd love to work with you, how do we get started?
We couldn’t be happier! Please get in touch with us to say hi and tell us about your project. We’ll be sending through more information about our services, and if we are made for each other we will book your project once the contract has been signed and the deposit has been paid.
Do you work with local and international clients?
Do you require upfront payment?
What are your payment terms?
How long will it take to complete my project?
What's the difference between a logo and a visual identity?
A logo is just a mark that visually identifies a brand. It can be a graphic image, the typographical representation of the brand or a combination of both.
A visual identity is a broader concept that encompases all of the visual elements that make up the look and feel of a brand. It includes the logo, the colour palette, the fonts, image style, layouts and any other graphic element supporting the brand (business cards, packaging etc). All of these elements are outlined in a brand style guide.
What is included in a round of revisions?
Our process is very collaborative, and when working on your branding, we provide you with 2 design concepts for you to choose, and up to 3 rounds of revisions on your chosen one.
Each round of revisions refers to you providing with a set of limitless feedback (doesn’t matter if you give us 1 or 20 points of feedback), and us actioning this feedback and presenting the revised concept back to you.
Most of our clients don’t use them all up, but they are there in case you need them.